Undercover

FAQ

  • Classic™
  • SE Smooth™
  • Ridgelander™
  • Ultra FLEX™
  • Elite LX™
  • LUX™
  • Armor FLEX™
    • What is the UnderCover made from?

      A. UnderCover tonneaus are made from a very selected composite of ABS plastics and polymers. Unlike other plastic aftermarket accessories, the UnderCover is constructed to prevent warping from direct sunlight. At an average of 58 lbs, UnderCover is also the one of the lightest hard tonneau covers on the market.

      What is the advantage of ABS versus fiberglass?

      A. There are two very important things that make UnderCover far superior to a fiberglass cover. First, is its light weight, which makes UnderCover very easy to remove and install. With the no-drill hardware, on and off is a breeze. Second, all of UnderCover covers come with wall mount hardware. Once you do take the cover off, you can easily store it by hanging the cover in your garage. This is a feature that no fiberglass product can offer.

      Will the ABS crack or warp?

      A. All composite materials expand and contract as a result of temperature changes, the UnderCover cover has been designed to keep this almost unnoticeable. However, when you remove the cover, you must avoid dropping it on the corners; this sort of hard impact can cause cracks or damage.

      Will adding a tonneau cover to my truck improve gas mileage?

      A. Yes, adding a cover to the truck bed reduces the surface area the air has to go across as you travel down the road. How much it improves the mileage varies. UnderCover have seen tests show anywhere from 4% to 12%.

      Does the UnderCover fit better than other types of covers?

      A. Yes, the company uses the most technically advanced software, machines, and equipment in the industry to provide you with a cover that fits precisely to your truck bed. The team at UnderCover spent countless hours designing a cover that not only fits the truck perfectly but also matches the look of the newer model trucks and remains low profile.

      Are all of UnderCover covers paintable?

      A. Yes, all of their covers are paintable. The UnderCover SE Smooth is designed to be painted, for more info on this cover scroll down to the next FAQ section. If you choose to paint one of the UnderCover textured covers, please understand that the texture may have some effect on the color.

      How easy is it to take the cover off?

      A. It takes approximately 1-2 minutes to take the cover off and to store it with wall-mount hardware (included) on your garage wall. It is a 2-step process: first release the 2 struts and snap the loose end into the clips attached to the inside of the cover; loosen the twist knobs on the front hinge of the cover, and simply lift the cover off and hang it on the wall.

      How does the UnderCover hold up to extreme climates?

      A. The company has been selling UnderCover for over 10 years now. Their product is sold in Canada, Mexico, Arizona, Florida, Michigan and many other markets where the weather can be both extremely cold and hot. Because of its patented design, the UnderCover is very capable of handling these temperatures without any warp or damage. UnderCover is one of the most widely distributed tonneau covers in the wholesale industry. This can only be true when the quality and workmanship satisfy the customer base and returns related to extreme temperatures are not a factor.

      Is there any special care or maintenance required?

      A. No, just dust with a soft rag, wash with a mild cleaner. Do not use any waxes and use only cleaners labeled safe for plastics. The finish on the UnderCover cover has been tested to simulate five (5) years in the Arizona Desert with a gloss loss of only 3% over that period with just monthly care.

      Can I add accessories (i.e. spoiler, bike rack, rail bars, etc.) to the UnderCover cover?

      A. Yes, however, any additions/modifications will void the warranty.

      How is this cover attached to my truck?

      A. With brackets that have been designed to be totally non-intrusive to the truck. No holes to drill. The entire installation is a breeze; the whole process takes about 15 minutes and requires only 1/2 inch and 3/8 inch socket or open-end wrenches.

      How difficult is the installation?

      A. The installation is very easy. All brackets (4 on most applications) clamp on with no drilling required. The next step is setting the cover on the truck and making any necessary adjustments. The whole process takes about 15-20 minutes.

      Can I expect any complications if I do the install myself?

      A. If your truck has an aftermarket plastic bed liner, you can expect to do some minor trimming on the bed liner. Even with a bed liner, the install is very simple and should not take more than 30-40 minutes.

      What is the exact installation procedure for my truck?

      A. The installation procedure varies for each different make and model. To review the installation process for your truck click on the installation button in the product gallery and you can view the install guide (if available) for your specific truck.

      How secure is this cover?

      A. The UnderCover locking is comprised of a wrap over tailgate design, which locks the tailgate whenever the cover is down and locked. The lock is stainless steel and requires no adjustments or maintenance other that periodic lubrication. There are no cables or rotary latches that require adjustments. This assures reliable functionality in even the most rigorous situations.

      Is this cover waterproof?

      A. Not waterproof, but watertight. To ensure cargo protection from outside elements, a double seal perimeter gasket is installed all around with the front part having a flap that extends between the front bulkhead and the truck cab. This flap provides additional protection when opening the cover when water is on it and also while you are traveling in inclement weather.

      Does this cover work with the factory track and tie down systems?

      A. Yes, in some cases the UnderCover comes with special hardware just for the factory track or tie down system. (The only exceptions are the 2005-C Dodge Dakota and 2009-C Ford F-50).

      Does this cover work with bed extenders?

      A. Yes, full function of the bed extender is retained with the install of an UnderCover.

      Can I drive the truck with the cover in the raised position?

      A. No, the cover needs to be removed and stored properly before hauling a load taller than the bed rail .

      UnderCover shows a football team standing on the cover. Will it really hold that much weight?

      A. Yes, although UnderCover would not recommend making a habit of letting 10 football players stand on your cover, that image was achieved without any photo trickery.

    • Does the cover come painted?

      A. No, the UnderCover SE Smooth comes in a smooth finish that is ready to be painted.

      How do I get the cover painted?

      A. Take the cover to the auto body paint shop of your choice and have the cover painted to match your truck.

      Does the cover have to be painted?

      A. Yes, the finish does not have any UV protection on it without being painted. Without an automotive paint finish applied, the cover is susceptible to sun fade and degradation. You can, however, use it for a short period of time prior to getting it painted, if needed.

      Fiberglass covers come painted, why would I buy this instead?

      A. UnderCovers are much lighter, half the weight in most cases. UnderCovers are stronger than fiberglass. UnderCovers remove and reinstall in just seconds. UnderCovers fit much better than fiberglass.

      What is the UnderCover made from?

      A. UnderCover tonneaus are made from a very selected composite of ABS plastics and polymers. Unlike other plastic aftermarket accessories, the UnderCover is constructed to prevent warping from direct sunlight. At an average of 58 lb, UnderCover is also the one of the lightest hard tonneau covers on the market.

      What is the advantage of ABS verses fiberglass?

      A. There are two very important points that make UnderCover far superior to a fiberglass cover. First, is its light weight, which makes UnderCover very easy to remove and install. With the no-drill hardware, on and off is a breeze. Second, all of the UnderCover covers come with wall mount hardware. Once you do take the cover off, you can easily store it by hanging the cover in your garage. This is a feature that no fiberglass product can offer.

      Will the ABS crack or warp?

      A. All composite materials expand and contract as a result of temperature changes, the SE Smooth cover has been designed to keep this almost unnoticeable. However, when you remove the cover, you must avoid dropping it on the corners; this sort of hard impact can cause cracks or damage.

      If my cover gets damaged, is it repairable?

      A. Yes, depending on the severity of the damage. Chips, blemishes and paint damage can be repaired by most any auto body shop.

      Will adding a tonneau cover to my truck improve gas mileage?

      A. Yes, adding a cover to the truck bed reduces the surface area the air has to go across as you travel down the road. How much it improves the mileage varies. UnderCover experts have seen tests show anywhere from 4% to 12%.

      Does the UnderCover fit better than other types of covers?

      A. Yes, the company uses the most technically advanced software, machines, and equipment in the industry to provide you with a cover that fits precisely to your truck bed. The team at UnderCover spent countless hours designing a cover that not only fits the truck perfectly but also matches the look of the newer model trucks and remains low profile.

      Is there any special care or maintenance required, after the cover is painted?

      A. Once the cover is painted, you just treat it like any other painted area of the truck.

      How easy is it to take the cover off ?

      A. It takes approximately 1-2 minutes to take the cover off and to store it with wall-mount hardware (included) on your garage wall. It is a 2-step process: first release the 2 struts and snap the loose end into the clips attached to the inside of the cover; loosen the twist knobs on the front hinge of the cover, and simply lift the cover off and hang it on the wall.

      How does the UnderCover hold up to extreme climates?

      A. The company has been manufacturing and selling UnderCover for over 10 years now. The product is sold in Canada, Mexico, Arizona, Florida, Michigan and many other markets where the weather can be both extremely cold and hot. Because of the patented design, the UnderCover is very capable of handling these temperatures without any warp or damage. UnderCover is one of the most widely distributed tonneau covers in the wholesale industry. This can only be true when the quality and workmanship satisfy the customer base and returns related to extreme temperatures are not a factor.

      Can I add accessories (i.e. spoiler, bike rack, rail bars, etc.) to the UnderCover cover?

      A. Yes, however, any additions/modifications will void the warranty.

      How is this cover attached to my truck?

      A. With brackets that have been designed to be totally non-intrusive to the truck. No holes to drill. The entire installation is a breeze; the whole process takes about 15 minutes and requires only 1/2 inch and 3/8 inch socket or open-end wrenches.

      How difficult is the installation?

      A. The installation is very easy. All brackets (4 on most applications) clamp on with no drilling required. The next step is setting the cover on the truck and making any necessary adjustments. The whole process takes about 15-20 minutes.

      Can I expect any complications if I do the install myself?

      A. If your truck has an aftermarket plastic bed liner, you can expect to do some minor trimming on the bed liner. Even with a bed liner, the install is very simple and should not take more than 30-40 minutes.

      How secure is this cover?

      A. The locking is comprised of a “wrap over tailgate” design, which locks the tailgate whenever the cover is down and locked. The lock is stainless steel and requires no adjustments or maintenance other that periodic lubrication. There are no cables or rotary latches that require adjustments. This assures reliable functionality in even the most rigorous situations.

      Is this cover waterproof?

      A. Not waterproof, but watertight. To ensure cargo protection from outside elements, a double seal perimeter gasket is installed all around with the front part having a flap that extends between the front bulkhead and the truck cab. This flap provides additional protection when opening the cover when water is on it and also while you are traveling in inclement weather.

      Does this cover work with the factory track and tie down systems?

      A. Yes, in some cases the UnderCover comes with special hardware just for the factory track or tie down system. (The only exceptions are the 2005-C Dodge Dakota and 2009-C Ford F-50).

      Does this cover work with bed extenders?

      A. Yes, full function of the bed extender is retained with the install of an UnderCover.

      Can I drive the truck with the cover in the raised position?

      A. No, the cover needs to be removed and stored properly before hauling a load taller than the bed rail.

      UnderCover shows a football team standing on the cover. Will it really hold that much weight?

      A. Yes, although UnderCover would not recommend making a habit of letting 10 football players stand on your cover, that image was achieved without any photo trickery.

    • Can use products from companies other than Rhino Rack?

      Yes. The RidgeLander crossbars are compatible with T-Slot accessories from Yakima, Thule and others.

      How long will it take to install this cover?

      Install time usually takes around one hour.

      What is the weight rating for the RidgeLander?

      The RidgeLander supports 250 lbs evenly distributed.

      How easy is it to remove the RidgeLander?

      The RidgeLander removed in minutes. Simply unscrew the spindle from the bracket and lift the cover off.

      Can I raise the cover with cargo on top?

      UnderCover recommends unloading all cargo before raising the cover. The tailgate can be opened and closed with the cover in the shut position.

      Can I open the tailgate with the cover closed?

      Yes. The RidgeLander rests on top of the tailgate for easy access to the bed when loaded.

      How secure is the RidgeLander?

      The RidgeLander has a top side lock that is only accessible by key.

      How do I lock the RidgeLander if my truck does not have a tailgate lock?

      The RidgeLander locks in place using rotary latches. The cover can be locked, but we recommend a tailgate lock to ensure your cargo is secure.

      Is the RidgeLander waterproof?

      The RidgeLander is weather resistant. Each cover boasts seals that rest on the bed caps to help keep water out, but there are gaps in the tailgate that may allow some moisture into the bed.

      How do I change the batteries in my B-Light system?

      Remove the battery pack/switch panel from the hook and loop attachment. Unscrew the screw and replace the batteries.

    • How does the Ultra Flex differ from the Flex?

      The Ultra Flex has many different features than the Flex. Ultra Flex has a matte black finish, carpeted under panels, universal tailgate operation and an L-Rail install. The cover also comes with an integrated luminous rail light system for enhanced night vision. The Ultra Flex panels are made of aluminum providing strength and durability

      What is the install time on the Ultra Flex?

      The Ultra Flex can be installed in about 45 minutes.

      Is the Ultra Flex dent resistant?

      Yes. The Ultra Flex panels are the thickest panels in the industry. Dent resistant, not dent proof.

      Can you open and close the tailgate with the cover in the closed position?

      Yes. The Ultra Flex provides dual action tailgate seal for easy operation. The tailgate can be opened and closed with the tonneau in the closed position.

      What are the Ultra Flex panels made out of?

      Aircraft Grade Aluminum coated with a matte black finish.

      Where is the Ultra Flex made?

      All UnderCover products are proudly made in the USA.

      How easy is it to remove my Ultra Flex cover?

      Simply unscrew the two elevator bolts and lift!

      Is the Ultra Flex compatible with my bedliner?

      Yes. The Ultra Flex will work with BedRug, spray-ins and any under the rail bedliner. Flex is also compatible with many aftermarket bed caps.

      How can I get the side seals to lay flat on my new Ultra Flex?

      After a day or two direct sunlight will be absorbed and help the seals lay flat.

      How do I change the batteries in my B-Light system?

      Remove the battery pack/switch panel from the hook and loop attachment. Unscrew the one screw and replace the batteries.

    • What is the install time on the Elite?

      The Elite can usually be installed in about 45 minutes.

      Can purchase the carpet separately?

      No. Due to the complexities of the install do not the carpet separately.

      Is the Elite waterproof?

      The Elite is weather resistant. The cover is designed to go over the bed caps and a double bulb seal on the underside is designed to keep moisture out of your bed.

      Can I paint my Elite cover?

      Yes, but for a smooth finish our Elite LX is the premier offering in our paint to match line.

      How do I change the batteries in my light?

      Simply remove the light from its housing. Remove the plate on the back of the light and replace the five batteries.

    • What is the paint warranty on the LUX?

      The LUX has a lifetime warranty on paint.

      Can I get a codeable lock for the LUX?

      No. The BOLT lock will not fit in the LUX. The cover should come with keys that lock and unlock your LUX.

      Can I open the tailgate with the cover closed?

      No. The cover wraps over the tailgate for security and weather resistance.

      How do I change the batteries in my light?

      The light is charged with lights similar to watch batteries. Simply remove the two screws, unhinge the back plate and replace the batteries.

    • Is the ArmorFlex Waterproof?

      The ArmorFlex is weather resistant, utilizing rail channels and drain tubes to move water away from the bed. Ultimately, no folding cover is completely waterproof as there are tailgate gaps and other areas that may allow some intrusion.

      What is the install time on the ArmorFlex

      The ArmorFlex can usually be installed in about 45 minutes.

      Can drive with the cover in the upright position?

      Yes. The ArmorFlex utilizes strut mounts to stabilize the cover while driving.

      Will the cover work with a 5th wheel hitch?

      Yes. There are two available cover positions while pulling a 5th wheel. Upright and 3/4 bed access.

      How fast can I drive with the cover in the upright position?

      Do not assign a speed rating to the ArmorFlex in the upright position, but it is well equipped to handle legal interstate speeds.

      Can see out the back window with my ArmorFlex fully upright?

      No. The cover in the upright position will block view out the back window.

      How easily removed is the ArmorFlex cover?

      Simply unscrew the two elevator bolts and lift!

      How can I get the side seals to lay flat on the ArmorFlex Cover?

      After a day or two, direct sunlight will be absorbed and help the seals lay flat.

      Do I need to drill into my truck when installing the ArmorFlex?

      No. The ArmorFlex utilizes clamps and a no-drill installation.

      Does the ArmorFlex work with a standard toolbox?

      No. ArmorFlex cannot be installed with a toolbox.

      How secure is the ArmorFlex cover?

      The ArmorFlex secures your cargo with the help of a tailgate lock. The only access point is the pull cord underneath to open the cover. If your tailgate is locked, your cover is locked.

      Where is my ArmorFlex manufactured?

      All UnderCover products are proudly made in the USA.

      Is the ArmorFlex compatible with my bedliner?

      Yes. The ArmorFlex will work with BedRug, spray-ins and any under the rail bed liner. ArmorFlex is also compatible with many aftermarket bed caps.


    Founded in 2001, UnderCover® has quickly rocketed to success and become one of the premier manufacturers of tonneau covers in the United States. The company's goal is to serve the needs of customers and raise the industry standards through assiduous attention to detail and passionate commitment to excellence. And it shows in every product UnderCover creates. All the tonneau covers offered by the company are engineered and manufactured using state-of-the-art software and equipment by a team of highly-qualified professionals. That's how UnderCover manages to create the most technologically advanced tonneau covers on the market. Why do they do it? Will, they are determined to create top-notch products that meet, and even exceed, any and all needs and expectations of the customers, because they know that happy customers are the key to success.

    Undercover