All Products: 3-Year Replacement Limited Warranty
Diode Dynamics carries a 3-year limited warranty on all products, for manufacturing defects or product failure. If Diode Dynamics determines that your product is defective in material or workmanship, Diode Dynamics will issue an RMA number. For approved warranty claims, Diode Dynamics will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value. Diode Dynamics product warranty is limited to product replacement only. Diode Dynamics does not offer compensation or coverage of installation labor or time that may be required for replacement of warranty items.
Select Products: 8-Year Limited Warranty
In addition to the above 3-Year Replacement Limited Warranty, Diode Dynamics carries an 8-year Limited Warranty on select products. Currently, this includes and is limited to all Stage Series products. After 3 years of Replacement Limited Warranty, Diode Dynamics will continue to warrant that select products are free of defects for up to 8 years from when the product was ordered. These products will be replaced or repaired, at the sole discretion of Diode Dynamics.
All warranties are non-transferable. Warranty terms and policies are subject to change without notice. All warranties, expressed or implied, are void if the warranty claim department determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Diode Dynamics, or damage caused by improper installation
Abuse: Damage beyond the limits of "normal wear and tear"
Unauthorized Repair: Repair service performed or attempted by an unauthorized party
Unauthorized Dealer: Purchase of items through any unauthorized party
Some products may be modified in the course of installation or use by the customer to suit a particular need. However, opening, disassembling, cutting wires, or otherwise modifying any product in a manner not specified by Diode Dynamics will void the product warranty.
Replacing lenses on lightbars will void the 3-year limited replacement warranty. However, the 8-year limited warranty will be upheld and in effect. In the case of moisture intrusion, you may be required to open and re-seal the lamp yourself. If issues persist, Diode Dynamics may require that the lightbar is sent for repair.
